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(More customer reviews)I bought two GL2.5 water heaters in 3/2006 & installed one for a master bedroom and the other for the kitchen sink w/a T to dishwasher. Very nice to have hot water fast. Otherwise have to wait for it to come from attic quite some distance. BUT the directions suggest CLEANING it out every year. This pretty much means uninstall it if in a tight location! Turn upside down to drain, descale element and REPLACE ANODE! Every YEAR! Have you ever done that with a water heater... and they last 10 yrs. no problem! Well here, I did not do that & the first started to fail in late 2007. The thermostat breaker would kick off & I would reset it. Then that stopped working and I ordered a replacement thermostat in 4/2008 from Grainger. That worked & then we had our main circuit breaker kicking off easy. I think it was shorting through the mineral deposits! Unknown to me at the time... Then the tank fails mid-2009. Soon in Fall 2009 the 2nd unit had a tank failure (fyi, it never had the breaker or thermostat trip first). Both units were a mess to clean up. Lucky we were home. These are not safe w/o access and the recommended pan. The pan should be deep and have a drain & water alarm. The yearly service MUST be done. Just not worth it so I put everything back the way it was originally. Why not use a better tank and design? How they are now is asking for trouble unless you are very good w/scheduled preventive maintenance.
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